Terms & Conditions

The following terms and conditions govern the website of Connaught Plaza Restaurants Pvt. Ltd. ("CPRPL"), for ordering our products online and/or for any other purpose. By accessing, browsing and/or using our website, you agree to the following terms and conditions as specified hereunder. If you do not agree to these terms and conditions, you may cease to use this website.

  1. Website:

    The information contained in this website is for general purposes only. It should be noted that the contents, products and services available on this website are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind for any purpose, express or implied, about the completeness, accuracy, reliability or availability with respect to the website or the information, products, services or related graphics contained or depicted on the website. Any reliance you place on such information is, therefore, strictly at your own risk. CPRPL does not warrant that any information obtained from or through this website is free from virus or other faults, defects or typographical error.

    CPRPL will not be liable for any costs, damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. CPRPL will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if there is negligence or where CPRPL (or an authorized CPRPL representative) has been advised of the possibility of such damages, or both. The above limitation or exclusion may not apply to you to the extent that applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages. CPRPL's total liability to you for all losses (including loss of profits or loss of opportunity), damages, and causes of action (in contract, tort (including without limitation, negligence), or otherwise) will not be greater than the amount you paid to access this site (if any).

    This website is not intended to be used for any legal purpose.

  1. Registration:

    To enable the client/ customer to place an order from our website, you need to first register yourself online at the website portal by providing details as specified therein, including your name, email address, residential address, telephone number, mobile number, etc. All the communications pertaining to the offers and company updates will be sent to you once you agree to allow the Company to send you such communications, by clicking an appropriate option provided on the website.

    Password and Security:

    You are required to maintain secrecy about your password which you have entered at the time of subscribing to our website. You will be responsible for all orders that are generated from your account and be held liable for the payment for all such orders.


    Whilst you place an order for any product online from our website, you are first advised to browse our menu displayed on this website and prices therein. If you choose to place an order for our product/s using our website, your order must contain your name, address, email address so that we can process your order.

    All payments can be made by way of cash only. Please note that all the prices are exclusive of taxes.. You may receive a confirmation call from our restaurant soon after you place an online order with us to ensure that the information provided by you online is accurate. In case, due to reasons beyond our control, the specific product(s) ordered by you is/are not available or is/are out of stock at the time of processing the order or there is a problem in McDelivery for a specific area or period, in such circumstances, you shall receive a call from the restaurant intimating about such non-availability and we may make an offer to substitute the unavailable product with one of equal value or greater value or even to cancel the order. In case we are unable to contact the client/ customer due to any reason whatsoever on the mobile / landline number of the client/customer registered at the website or as provided by the customer at the time of placing the order, the order shall not be confirmed and accordingly it shall be deemed to be cancelled. CPRPL reserves the right to accept or reject an order, unless the order is confirmed to the customer. Extra condiments like sauce, mayonnaise, cheese etc. shall not be delivered on orders placed online.


    It shall be the responsibility of the customer to ensure that delivery instructions are clear and concise. Once delivered according to instructions, CPRL will accept no responsibility for any subsequent loss or damage. Though CPRPL shall use its best efforts to meet the scheduled delivery time, however, it does not guarantee these delivery timelines in every case. CPRPL shall not have any liability to client/customer if any part of the client's/customer's order fails to meet in whole or in part the scheduled delivery time. CPRPL reserves the right to refuse to accept any order from any customer beyond the delivery area as mentioned in the website ("delivery area"). Online delivery shall be limited to the delivery area.


    Without prejudice to the warranties made hereinabove, CPRPL is not responsible for any food allergies to any person ordering products online or otherwise. CPRPL is also not responsible for any damage caused to our products during transportation. Toy with Happy Meal shall be as per availability/promotion in the restaurant.

    Intellectual Property Rights:

    The copyright and all other intellectual property rights in the content contained in this website belong to McDonald's Corporation, USA and the respective owners thereof. The content on this website may not be used for any commercial purpose without prior written permission of CPRPL. All texts, graphics, logos and other material information on this website are copyright of McDonald's Corporation USA or the respective owners thereof and all rights in respect thereof are reserved by them.

    Material from this website may not be copied or distributed, or republished, uploaded, posted, or transmitted in any way, without the prior written consent of CPRPL ; and any other worldwide Web site owned, operated, licensed, or controlled by McDonald's Corporation or any of its related, affiliated, or subsidiary companies (together, "McDonald's") may not be copied or distributed, or republished, uploaded, posted, or transmitted in any way, without the prior written consent of McDonald's


    you may download one copy of the material on one computer for your personal, non-commercial and home use only, provided that you do not delete or change any copyright, trademark, or other proprietary notices. Modification or use of any materials on the Site for any other purpose may violate McDonald's intellectual property rights. The material on this Site is provided for lawful purposes only. If you download software from our site, the software, including all files, images, contained in or generated by the software, and accompanying data (together, the "Software") are deemed to be licensed to you by McDonald's. No rights and interests in any such material or intellectual property rights shall be transferred to you, but shall remain with McDonald's. You may not resell, decompile, reverse engineer, disassemble, or otherwise convert the Software to a human perceivable form, except to the extent permitted by law.

    Disputes and Jurisdiction

    Except as described otherwise, all materials on the Site are made available only to provide information about McDonald's and the products sold by CPRPL in the North and East India region. CPRPL controls and operates this Site from its headquarters in New Delhi, India and makes no representation that these products/ materials are appropriate or available for use in other locations. If you use this site from other locations, you are responsible for compliance with applicable local laws.

    Some software from this site may be subject to export control laws applicable and the software may not be downloaded or otherwise exported or re-exported except in accordance with all applicable laws: (a) into (or to a national or resident of) any country to which the U.S. has placed an embargo, including without limitation, Cuba, Iran, Iraq, Libya, North Korea, Syria, or Yugoslavia; (b) to everyone on the US Treasury Department's Specially Designated Nationals (SDN) list, or (c) the US Commerce Department's Table of Denial Orders. If you download or use the Software, you represent and warrant that you are not located in, or under the control of, or a national or any such country or on any such list.

    These Website Terms will be governed and be interpreted pursuant to the laws of Delhi, India, notwithstanding any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the courts of Delhi, India regarding any such dispute. A person who is not a party to these Terms shall have no right under the Contract (Rights of Third Parties) Act to enforce any part of these Terms. If any part of these Website Terms are unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. Possible evidence of use of this site for illegal purposes will be provided to law enforcement authorities. This is the entire agreement between the parties relating to the use of this Site. CPRPL can revise these Terms and Conditions at any time by updating this posting. McDonald's products and services are available in many parts of the world. However, the CPRPL's Site may describe products and services that are not available worldwide. This Site may be linked to other sites which are not maintained by CPRPL and CPRPL is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement by CPRPL of the sites. These Website Terms, together with the Privacy Policy and any other policies which you may consent to, constitute the entire agreement between McDonalds and you with respect to your use of the Site.


    All remarks, suggestions, ideas, graphics, or other information communicated to McDonald's through this site (together, the "Submission") will forever be the property of CPRPL. CPRPL will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business (including without limitation, product, or advertising ideas) and will not incur any liability as a result of any similarities that may appear in its future operations. Without limitation, CPRPL will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. Except as noted below in this paragraph, CPRPL will be entitled to use the Submission for any commercial or other purpose whatsoever without compensation to you or any other person sending the Submission. Personally identifiable information that may be received at this site is provided voluntarily by a visitor to this site. This information is for internal purposes only and is not sold or otherwise transferred to third parties of McDonald's or to other entities who are not involved in the operation of this site. Therefore, the above right to use Submissions is subject to this limited use of this information and excludes non-retained information. You acknowledge that you are responsible for whatever material you submit, and you, not CPRPL shall have full responsibility for the message, including its legality, reliability, appropriateness, originality, and all relevant intellectual property rights residing therein.


Thank you for visiting us online website (the "McDonald's" or "CPRPL" website). At CPRPL, we strive to do everything we can to respect the trust customers have in our brand and our commitment to your privacy is no exception. We are committed to protecting and safeguarding consumer privacy on the Internet, especially for children.


Connaught Plaza Restaurants private Limited ("CPRPL") is pleased to provide information to all of its customers about its online privacy policy. Please be assured that CPRPL uses its best efforts to protect the privacy of visitors to this Site. Be first. As a CPRPL's Preferred Subscriber, you'll hear about new promotional offers and other cool stuff way before anyone else.


CPRPL only gathers personal information, such as, first and last names, addresses and email addresses, when voluntarily submitted by you. For example, personal information may be collected from you in order to get your feedback on our web sites and our products or to enter you in one of our contests or sweepstakes. If you do not agree or consent to the submission of such information, you will not be allowed to register yourself or participate in our contests, sweepstakes or use any functions on our websites which require such personal information to be submitted.


CPRPL may share personal information within the McDonald's Family. The McDonald's Family includes McDonald's Corporation, our franchisees, our subsidiaries and our affiliates. Of course, any use of this information by the McDonald's Family will comply with this policy. Occasionally, we will send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not elect to receive such materials, we will not send them to you.

Companies may be engaged by CPRPL to perform a variety of functions, such as, fulfilling orders, assisting with promotions, providing technical services for our Sites, etc. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.

CPRPL does not sell, transfer or disclose personal information to third parties outside the McDonald's Family. However, with your permission, we will, on occasion send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you. You may be asked if you wish to receive marketing materials from McDonald's business partners. If you elect to receive such materials, CPRPL will not share your personal information with such partners but rather will send a mailing or email on behalf of the partners.

CPRPL reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the Sites, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.


You are in control of any personal information you provide to us on-line. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us or on behalf of our business partners, you can let us know by contacting us at the email or postal address listed below.


"Cookies" are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies allow the web site to remember important information that will make your use of the Sites more convenient. Like most web sites, CPRPL uses cookies for a variety of purposes in order to improve your on-line experience. For example, we track the total number of visitors to our Sites on an anonymous aggregate basis. We may also employ cookies so that we remember you when you return to the Sites, to keep track of the items in your shopping cart if you purchase merchandise online, to administer certain contests and lucky draws or sweepstakes and to help customize your CPRPL web experience. We may associate personal information with a cookie file in those instances.


The policies of CPRPL site may vary from other McDonald's sites operated by other McDonald's™ entities, however, because of local customs, practices or laws or due to circumstances unique to that site. In all cases, however, we will honour the commitments to our customers set forth in this policy regarding the collection and use of personal information.


This privacy policy is effective as of 1st January, 2013. From time to time, it may be necessary for CPRPL to change this privacy policy. If we change our policy, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version of our privacy policy. Your continued use of the Sites will be deemed acceptance of the privacy policy. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.


If you have any questions about our CPRPL Internet Privacy Policy, please contact us at:

Connaught Plaza Restaurants Private Limited
13-A, Jor Bagh Market,
New Delhi-110003